Service Coordinator

If you are a candidate, we're very keen to tell you more about this position. Please continue reading!

If you are an agency, Head Hunter or similar 3rd party, please scroll all the way down so you won’t miss our most important message to you.

Your Role

Responsible for planning, scheduling and coordinating maintenance and service activities for our fleet of onshore wind turbines. The Service Coordinator will also support the Service Team to improve the efficiency and completion of our Service Operations documentation management, system entries and performance tracking.

What You’ll Be Handling Day-to-Day: 

Service Coordination & Planning

• Support Team Leads to oversee and report mobilisation and demobilisation of turbine including issuing of workorders to technicians to complete demobilisation – check that they’ve closed workorder, consumed parts and completed hours.

• Plan & schedule routine maintenance, servicing including remaining items, for our fleet of onshore turbines.

• Coordinate with Service Managers, Team Leaders and Service Technicians to ensure timely execution of Service Plan on a daily basis.

• Weekly catch up with Head of Service on Service Plan.

• Escalate any issues with regards to planned works to the Service Manager.

• Work with technicians to ensure documentation is completed on time, including service paperwork, work orders consuming parts and documentation in Opus flow.

• Checks technicians enter daily hours in Opus Flow against planned works in a timely manner, highlighting any discrepancies to Service Manager.

Data & Documentation Management

• Check records of service checklists and documentation, working with Technicians to ensure that these are completed on time

Performance Tracking

• Performs checks for opus hours against TBN.

• Generates reports on service efficiency, downtime and availability trends.

What You’ll Need in Your Toolkit:

✔️Previous experience working in a fast paced administration role, working with multiple stakeholders and deadlines.

✔️Previous experience in a service coordination or planning role.

✔️Proficient at using different systems.

✔️Ability to build strong relationships with internal stakeholders.

✔️Previous experience working in onshore wind is an advantage.

Soft Skills for the Win(d):

💬Strong communication, leadership, and problem-solving skills.

🤝 Teamwork, collaboration and willingness to take over responsibility independently.

📚 Intermediate to advance Excel skills.

🧠Analytical mindset.

About Full Circle

At Full Circle, we've been in the wind turbine game for over two decades, and now, we're ready to spread our wings and soar as an independent entity, supporting various wind turbine brands. Our journey into independence began in 2021, and every day, our team is fuelled by the excitement of growth and autonomy.

Our Mission: Offering Top-Notch Support, No Exceptions!

We're here to dish out top-tier maintenance support to everyone in need, regardless of the turbine brand or whether you've got one or a hundred turbines in your backyard. Expect us to swoop in with agile, honest, and lightning-fast support. From routine maintenance to blade inspections, repairs, 24/7 remote monitoring, and even those must-do statutory inspections – we've got your back! Basically, everything to keep those turbines dancing in the wind.

Our Secret Sauce: Expertise, Resources, and a Personal Touch!

We're renowned for our wizard-like expertise, abundant resources, and a friendly, personalized approach that ensures you squeeze every last whirl out of those turbines.

Our HQ: Where Magic Happens!

Our headquarters are nestled in the lively city of Amersfoort, Netherlands. But hey, our squad is scattered all across Europe, maintaining wind turbines across the globe.

Meet Our Funky, Spirited Team.

We're not just a team; we're a bubbling cauldron of enthusiasm and youthfulness, growing alongside our company. That makes our work environment an absolute blast—overflowing with energy and collaboration! We're open, direct, and as honest as a clear blue sky, reflecting the diverse world we live in!

Hey, You! Still Here? Join the Fun!

If you're still hanging in there and thinking, "This sounds like my kind of jam," hit that apply button. We're itching to meet folks who match our vibe and skills. Let's make some wind turbine magic together!

Join us at our Amersfoort HQ or work partially from home. If you're keen on renewable energy and thrive in a dynamic environment, we want you on our team!

Apply Now and Let's Rock the Wind Turbine World Together!

NOTE TO 3RD PARTIES:

Here at Full Circle we are very lucky to be very successful recruiting all our new employees ourselves. Something we are very proud of.

Despite our kind requests to all of you not to reach out for support in this area, our HR team, hiring managers and our front office are overwhelmed with contact requests, telephone calls, email requests and other attempts to get in touch. We know you guys are out there, we understand that this cold acquisition is part of your job, but we strongly request you to respect our time and not reach out. We want to use all the time we have to make the world a greener place!

If we ever need support, we'll work with our preferred suppliers (and no, we are not looking for new ones ;-))

We appreciate your understanding on this, and we wish you the best of luck on finding your next client.