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Control Room Operator

Amersfoort, Utrecht, NetherlandsControl Room

Job description

NOTE upfront:

If you are a candidate, we're very keen to tell you more about this position. Please continue reading!

If you are an agency, Head Hunter or similar 3rd party, please scroll all the way down so you won’t miss our most important message to you.

Control Room Operator

Hi there! We're on the lookout for a Control Room Operator to join our international Operations crew at Full Circle Wind Services. The Control Room is the heartbeat of our operation, where we keep tabs on 600+ turbines worldwide, ensuring they're at their peak performance.

As a Control Room Operator, you're the backbone of our Wind Turbine Squad. Picture yourself as the vigilant guardian, overseeing the global performance of our turbines. Your mission? Monitor, equip on-site Technicians, troubleshoot issues from afar and gather all information needed to report back to our customers. Your insights will be the wind beneath their wings (or turbines, in this case).

What you'll do:

  • Monitor our wind turbines worldwide and escalate all important system alerts.
  • Assist and/or supervise of service activities performed by colleagues and/or third parties.
  • Remotely troubleshoot alarms and warnings like a digital detective, cracking the code to turbine tranquillity.
  • Dive into the symphony of communication! You’ll communicate with customers, technicians, and Remote Technical Support, to coordinate tasks and mitigate doubts.
  • Keep Service-related records up to date, creating a culture where every hiccup turns into a valuable lesson.
  • Conduct wind turbine performance analyses, transforming data into insights using our “supervisory control and data acquisition” (SCADA) system.
  • · Within our team, you're the maestro of customer contact, wielding your specialist wand to orchestrate seamless interactions that leave everyone cheering for an encore.
  • · Our team has hit a growth spurt and, well - a few growing pains! We need a team player like you to bring your expertise in work structures and efficiencies. Basically, we're hoping you'll be the guiding light so that the whole team can smoothly navigate this growth phase and learn a thing or two from your mastery in this area!

Job requirements

What's in Your Toolbox:

Excellent English communication skills. Dutch, German and/or Swedish would be considered a huge advantage!

  • Ready to build a stellar and professional relationship with customers and stakeholders (both internal and external).
  • A friendly communicator who loves being part of a team.
  • Excels in the art of bringing order to chaos, turning every task into a harmonious parade of success!
  • Can sculpt unconventional solutions with a touch of whimsy to make work feel like a breeze!
  • Possesses a talent for unravelling mysteries, problem-solving and a skill for putting priorities in the spotlight.
  • Master of the analytical realm with a wizardry in IT skills.

Bringing a 'can-do' attitude that puts cheerleaders to shame, along with a commercial savvy that would impress even the office vending machine, this candidate is the secret weapon of pragmatism and independence.

Your work nest;

Join our international dream team—a melting pot of over 11 nationalities rallying together to conquer the world of global fleet support! Ever envisioned multitasking by whipping up your lunch in our fully equipped kitchen while becoming the reigning air hockey champ? Well, here's your chance to shine!

But wait, there's more! We've got your back with the Collective Agreement 'Metaal & Techniek' and an Employee Assistance Programme that's like having a personal life coach on speed dial for you and your loved ones. And when it comes to vacation time, we're not kidding around—we're talking 200 hours of holiday with the option to snag even more relaxation hours if you're feeling extra ambitious!

In the vibrant city of Amersfoort, get ready to spread your wings and shine for 4 to 5 days a week! You'll flutter around our office, soaking in the team spirit for a minimum of 2-3 days (that's half your time) and diving headfirst into the buzz of the workplace hive!

About Full Circle

At Full Circle, we've been in the wind turbine game for over two decades, and now, we're ready to spread our wings and soar as an independent entity, supporting various wind turbine brands. Our journey into independence began in 2021, and every day, our team is fuelled by the excitement of growth and autonomy.

Our Mission: Offering Top-Notch Support, No Exceptions!

We're here to dish out top-tier maintenance support to everyone in need, regardless of the turbine brand or whether you've got one or a hundred turbines in your backyard. Expect us to swoop in with agile, honest, and lightning-fast support. From routine maintenance to blade inspections, repairs, 24/7 remote monitoring, and even those must-do statutory inspections – we've got your back! Basically, everything to keep those turbines dancing in the wind.

Our Secret Sauce: Expertise, Resources, and a Personal Touch!

We're renowned for our wizard-like expertise, abundant resources, and a friendly, personalized approach that ensures you squeeze every last whirl out of those turbines.

Our HQ: Where Magic Happens!

Our headquarters are nestled in the lively city of Amersfoort, Netherlands. But hey, our squad is scattered all across Europe, maintaining wind turbines across the globe.

Meet Our Funky, Spirited Team.

We're not just a team; we're a bubbling cauldron of enthusiasm and youthfulness, growing alongside our company. That makes our work environment an absolute blast—overflowing with energy and collaboration! We're open, direct, and as honest as a clear blue sky, reflecting the diverse world we live in!

Hey, You! Still Here? Join the Fun!

If you're still hanging in there and thinking, "This sounds like my kind of jam," hit that apply button. We're itching to meet folks who match our vibe and skills. Let's make some wind turbine magic together!

Join us at our Amersfoort HQ or work partially from home. If you're keen on renewable energy and thrive in a dynamic environment, we want you on our team!

Apply Now and Let's Rock the Wind Turbine World Together!

Note to 3rd parties:

Here at Full Circle we are very lucky to be very successful recruiting all our new employees ourselves. Something we are very proud of.

Despite our kind requests to all of you not to reach out for support in this area, our HR team, hiring managers and our front office are overwhelmed with contact requests, telephone calls, email requests and other attempts to get in touch. We know you guys are out there, we understand that this cold acquisition is part of your job, but we strongly request you to respect our time and not reach out. We want to use all the time we have to make the world a greener place!

If we ever need support, we'll work with our preferred suppliers (and no, we are not looking for new ones ;-))

We appreciate your understanding on this, and we wish you the best of luck on finding your next client.